• What is included in the rental/site fees?

    • Set up of the resort tables, chairs, linens, napkins, up to 5 votive candles ($1 per additional) per dinner table, dance floor for indoor events, stage, easels and tear down/clean up. Additional umbrellas, heaters & lighting will be an additional fee. Dancefloor not available for outdoor events. Staging not available on the beach/sand.
  • What size tables do you usually use?

    • Guests usually dine at 72’’ diameter round tables x 32” high. Rental linens should be at least 130” long.
    • Half Round & Rectangular tables also available for various configurations (6ft or 8ft long x 18’’ or 30’’ wide) & they can be combined.
    • The cake table is usually a 60” round table and comes with skirting to the floor, but other variations are available.
    • Cocktail tables include tall 30" x 42" tables & short square 30” x 30” tables.
  • What are the linen colors and sizes?

    • Resort White 90”x90” square linens & napkins. Floor length linen, overlays or other colors and textures may be rented outside. Please see our vendor list for recommendations. Resort staff will set & remove rented linens, overlays & napkins; it is recommended that these be delivered at least one business day prior.
  • What are the chair options?

    • Square Back, Thick Padded Golden/Mocha color (available in any venue, most often used in ballrooms or for custom chair covers)
    • White resin padded folding chairs (usually used for outdoor events)
    • Mahogany Chiavari chair with ivory chair pad (Reagan Room)
  • Can I arrange for other rentals (chairs, décor, etc.)?

    • Yes, see our list of recommended vendors. Please consult with your Catering Manager regarding delivery and pick up dates and times.
  • How large is the dance floor?

    • 4ftx4ft squares to fit size of party & venue. NO dance floor provided in the Plaza, Beach or outdoor venues, you would need to rent one if desired.
  • What size stages do you offer for bands?

    • Our stage pieces are 6ftx8ftx16’’ or 24’’ or 32’’ high. If your band requires a specific dimension, tell your catering manager. There are additional charges for extra power if needed.
  • Do you offer space heaters?

    • Yes, within Resort inventory at $95 each plus tax.
  • Is additional lighting needed in the Plaza?

    • Yes, see the PSAV Special Events brochure, or contact PSAV at 805-884-8507 for a custom quote. PSAV is the sole provider of any rigging and string lighting at Hotel including Plaza del Sol and all meeting space.
  • What time will the event room be ready for my set up?

    • Approximately two hours prior to the event start time. Additional setup time may be available in advance at an addtional charge. Please consult with your Catering Manager.
  • Are there time limits for events?

    • Six hours from when your guests arrive. This does not include set up or tear down. Additional hours may be available at $600 per hour. Events in the Plaza, Anacapa Patio or Fiesta Room may not go past 11pm. Last call for alcohol is 1:30am for indoor events.
  • Are there noise restrictions?

    • Music cannot be louder than 90 decibels in any of our event spaces, and must be turned off in the Plaza, Fiesta Room & Anacapa Patio by 11pm.
  • What are the due dates for food & beverage guarantees/counts?

    • Two weeks before the event, please email your catering manager with your estimated guest count, final diagram and seating chart. The final guest count is due 72 hours before the event. Reductions & no-shows will not be credited within 72 hours of event. Should additional guests attend your function these will be added to your final billing.
  • Can we make changes to the package or menus?

    • Yes, please consult with your Catering Manager. Changes may result in price alterations.
  • Can we have a Tasting?

    • For weddings booked a minimum of six months in advance and with a contractual minimum of $10,000 or more (before service charge & tax) we are pleased to extend a complimentary customary tasting for up to 4 guests (including Bride & Groom). Tastings are scheduled 4 months in advance of your wedding date, with a minimum advance confirmation of one month prior. Some restrictions do apply. Your coordinator is encouraged to join, but not required. Please refer to our menu tasting guidelines for additional details and parameters.
  • Are the Hors d’oeuvres tray passed?

    • Yes, the “per piece” items can be tray passed. The displayed items like cheese and vegetables would not be tray passed.
  • Can I offer more than one entrée to my guests?

    • Yes, multiple entrée selections wil be charged at the highest prevailing rate.  A chef’s selection of vegetarian/vegan entrée will always be available at no additional fee. You must send your options to your guests on your invitations. Keep track of their responses & choices, & clearly indicate their selection on their place card the night of the wedding.
  • Do you offer alternative desserts and specialty cocktails?

    • Yes, we offer an array of desserts and specialty cocktails, please see your Catering Manager for options & pricing.
  • Is there a separate cake cutting fee?

    • If you select our wedding package menus, there is NO additional cake cutting fee. You must arrange for your cake selection & delivery, storage of your cake at the hotel is NOT available. We recommend your cake is scheduled for delivery 1 to 3 hours prior to your dinner/lunch reception. We do not have decorative cake stands.
  • Can I bring in outside catering?

    • Yes, if they provide ethnic style or kosher catering services only. They would not have access to our kitchen but would have space available for their cooking needs. Resort servers and serving equipment is included with a handling fee. See your Catering Manager for additional details.
  • Can I bring my own liquor?

    • Outside beer, wine or liquor is not permitted in our restaurant or banquet venues and must be purchased through the Resort according to our liquor license and prevailing liquor laws.
  • Are vendor meals available?

    • Several options are available, suggestions include “to go” meals, or they can dine in our hotel restaurant The Set. Options start at $40 per person.
  • Are children’s meals available?

    • Several menu options available for children 4 to 12 years of age. Price is $25++ per child. For buffet selections, charge will be half of adult price.
  • Rehearsal Dinner & Post-Wedding Brunch options?

    • Please contact your Catering Manager for availability & menu options.
  • How does the room block work?

    • Discounts on guestrooms may be available for non peak weekends with a minimum contract and guarantee of 10 rooms per night. Please consult with one of our Room Sales Managers.
  • Is there a “changing room” available to the bridal party?

    • We recommend you use the guestroom that is included in your wedding package. Discounts are available for upgrading to a larger suite for the night prior and night of your wedding. A small meeting room can also be reserved for an additional fee, if needed.
  • Do you have a list of Wedding Coordinators and vendors you recommend?

    • Yes, please see our website vendor list, or ask your Catering Manager. You are not required to use only these vendors (other than PSAV for rigging & lighting needs); however, all vendors are required to provide proof of insurance to the resort before the event.
  • Is there a deposit?

    • There is a minum deposit of 5,000 required with a signed contract to secure your venue and wedding date. A reduced deposit amount may be available for parties of less than 60 guests. 
  • Do you require insurance?

    • General liabitlity & property damage insurance with limits not less than $2,000,000 is required for your event. Single event general liabilty & property damage insurance may be available at reasonable rates from reputable online insurance providers. Your vendors are required to provice proof of insurance prior to the event for $2,000,000. Please speak with your Catering Manager for details. 
  • Is there a charge for parking?

    • Day use parking for your wedding guests is complimentary within our Wedding Packages.
  • Are there any additional costs that could accrue?

    • Yes, depending on what your additional needs may be such as changes to published menus, heaters, umbrellas, guestrooms, necessary lighting or audiovisual services, or additional staff. At any time, your Catering Manager can prepare a quote based on your communicated needs that include applicable service charges & sales tax.
  • What is the “service charge”?

    • It is combined gratuity & service charge. Currently, the combined charge is equal to 23% of food and beverage, plus any applicable state and/or local taxes. A portion of this combined charge (currently 13.1%) is a gratuity and will be fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event. The remainder of the combined charge (currently 9.9%) is a service charge that is not a gratuity and is the property of Hotel to cover discretionary and administrative costs of your Event. Please refer to your sales agreement.
  • What is a “BEO”?

    • A “Banquet Event Order” is a highly detailed legal document prepared by your catering manager, after your planning meeting (approx 4 months before your event). This will include specifics about your menu, bar, agenda, vendors and set up. It will be updated as you get closer to your event, and will require your signature prior to your event taking place.
  • When is the final payment due?

    • 14 days prior to your event all estimated charges are due in full. Your Catering Manager will provide you with a detailed final estimate & balance due. Please refer to your Catering Sales Event Agreement for your payment schedule. 
  • What forms of payments are accepted?

    • Credit cards are recommended, but we also accept cashier’s checks. Please contact our Catering Coordinator with your credit card details. We are unable to accept personal checks within 14 days of your event.